Refund and Returns Policy

Thank you for shopping at Selvo Store. We value your satisfaction and strive to ensure a seamless shopping experience. Please read our Refund and Returns Policy carefully.

Refund Policy

At Selvo Store, we offer no refunds on purchased items. All sales are final. However, we understand that customer satisfaction is crucial, so we offer a free return policy to address any concerns.

Returns Policy

If you’re not satisfied with your purchase, you can return the item(s) within 15 days of the delivery date. Here’s how our returns process works:

  1. Eligibility: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  2. Return Process:
    • Contact our customer support team within 15 days of receiving your order to initiate the return process.
    • We will provide you with instructions on how to return the item(s) to us.
  3. Return Shipping:
    • The return shipping is free of charge.
    • We will arrange the pickup or provide you with a prepaid return label.
  4. Exchanges:
    • Once we receive your returned item(s) and inspect them, we will process an exchange or provide store credit based on your preference.

Delivery Information

We offer fast and reliable delivery across Pakistan. Your order will be delivered within 4 days of purchase.

Need Help?

If you have any questions or need further assistance, please feel free to reach out to our customer support team at https://selvo.store/. We’re here to help!